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FAQ’s

1. How do I sign in?
You authenticate using Google OAuth only. On the login page, click Sign in with Google, choose the Google account you want to use, and grant the minimal profile & email permissions. You’ll be taken directly into your workspace—no passwords to remember.
2. I don’t see a password reset option—what do I do if I can’t sign in?
Since authentication is handled via Google, any account recovery must go through Google’s own process. Visit Google’s account recovery page and follow the prompts to regain access to your Google account; once recovered, sign in here as usual.
3. What file formats can I upload?
The Repository accepts only:
  • CSV (.csv)
  • Excel (.xlsx)
4. How do I organize and version my datasets?
Folders & Tags: Create folders or apply tags (e.g., campaign name, date) to group related files.
Versioning by Filename: Upload a new file under a distinct name—for example, 2025-05-10_sales_v2.csv—so your previous version remains alongside the new one.
5. Where can I export my chat transcripts and agent logs?
Chats: In any chat, click the save icon at the top of the canvas, then click Export to download the full transcript as Markdown or JSON.
Agents: On the Agent Dashboard, select View Details for an agent and use the Export Logs button to download its run history.
6. What should I do if an agent run fails?
Click View Details on the failed run to inspect the error message. Common issues include:
  • Column names in your dataset don’t match the filters in your Agent Rules.
  • Business rules that return zero records (e.g., overly restrictive filters).
Adjust your rule criteria or fix your dataset, then redeploy the agent.
7. How do I invite team members?
Go to Settings → Team, enter each teammate’s email address, and click Invite. Invited users will receive a Google SSO link granting them access to the same workspace and datasets.
8. What common issues should I check if data upload fails?
  • Wrong Format: Ensure your file is in CSV or XLSX format.
  • Corrupted File: Try opening it locally in Excel or another tool to verify integrity before re-uploading.
  • Network Interruptions: A brief outage can interrupt large uploads—retry if you see a network error.

Last updated on 15th May 2025