Tutorials

Objective: Send a one-off holiday email highlighting top sellers.

Discover Top Sellers In Chats, click " + ", name it Holiday_Top_Sellers, select holiday_products.csv, then ask: “Show me the top five products by total sales during last year’s holiday season.” Review the chart and table Dolly returns.
Build Your Agent
Agent Role
Goal
Business Rules
Review & Launch Email Template
From Address
Tone
Instructions & Signature
Monitor & Iterate On the Agents Dashboard, watch Users Reached and Click Rate. If below target, tweak your Business Rules or update the dataset, then redeploy.

Objective: Win back users with no purchases in the last 90 days.

Identify Dormant Users In Chats, click " + ", name it Inactive_Customers, select your sales CSV, then ask: “List customers with no orders in the last 90 days.” Dolly returns a chart and table.
Prepare Your Segment Export the results as inactive_customers.csv; upload it via the Repository " + " button.
Build Your Agent
Agent Role
Goal
Business Rules
Review & Launch Email Template
From Address
Tone
Instructions & Signature
Monitor & Iterate Track Users Reached and Click Rate on the dashboard. If reactivation is low, adjust criteria or incentives and redeploy.

Objective: Promote complementary products to recent purchasers.

Find Recent Buyers In Chats, click " + ", name it Recent_Buyers, select your transactions CSV, then ask: “Show customers who purchased product X in the last 30 days.” Review Dolly’s results.
Export & Upload Export as buyers_of_X.csv and upload via Repository.
Build Your Agent
Agent Role
Goal
Business Rules
Review & Launch Email Template
From Address
Tone
Instructions & Signature
Monitor & Iterate Observe Segment Distribution and Click Rate. Refine recommendations or timing and redeploy as needed.

Last updated on 15th May 2025